Products Grading

These Products Grading guides are used to establish a condition of a product, unfortunately, most of our products are brought from overseas (new or used) what makes it hard for us to predict in what shape will they arrive.

The act of grading a product means meticulously looking over the product for any defects and being realistic about the condition the product is in.

We care about our buyers’ opinions and their desires to get their orders up to their expectations so we put Products Grading policy, quality and packaging condition for products/goods that are grading is essential to them; thus we will never lie about the originality of our goods/products and will always give detailed information about goods and packaging conditions as much as we can.

Some of our goods/products are brought from overseas – all the way across the world so some factors control goods/products conditions like shipping and customs clearance process which makes it hard for us to control those factors and hard to get fully mint packaging. Used or preowned goods/products will go through the same selling standards the same as new goods/products and will be inspected and given a condition/variation the same as new goods/products.

Overview:

Products Grading
You can view the Products Grading Guide on the product’s
page by clicking the link shown
in the image.
  • Genuine and legitimate goods: They are purchased from authorized and trusted sources.
  • No branding, high copy or bootleg goods/products and goods/products without brands will be referred to as a Generic Brand/Item.
  • No grade: Some Products Grading are not important unless we have a different type, material, size or color; but if the buyer sees or believe that a condition or grading is important for 
  • to place his/her order he/she may reach out through our contacting channels for assistance.

Product Condition:

Brand-New

The general state of the product is brand-new and never used before, the Item itself is in mint condition. See the product listing for more details and description if there is any.

Brand-New Damaged

The general state of the product is brand-new and never used before, the Item itself contains damages due to international shipping. See the product listing for more details and description if there is any.

Pre-owned

An item that has obviously been used and has obvious wear or damages indicating that state. See the product listing for more details and description if there is any.

Displayed in Perfect Condition

This is a term that is used to describe a collectible such as Action Figures and Statues that is used but never played with and has been put in a display only, which does not affect the value, overall state or condition of the item; in fact, some items are more valuable used than new due to its rarity, this term is not used most of the time because collectors don’t mind items displayed before only its value.

Seal Condition:

Sealed

Product packaging is designed by the manufacturer to be closed by tape or other methods. See the product listing for more details and description if there is any.

Broken

For a brand-new product, the seal may get broken by customs for inspection only goes for products brought by us. See the product listing for more details and description if there is any.  

Packaging Condition:

This part for products grading guides only determines the condition of the product packaging as some products like Funko Pop! that has a great number of collectors who cares about the packaging condition and others don’t mind if the packaging is damaged and they throw it after receiving the product (we advise against throwing the packaging even if it is damaged).

Collector’s

A packaging that is considered as a near mint or near factory condition; no clearly visible dents or issue.
Score 95-100

Standard

A standard grade is considered as case fresh packaging but still may have minor issues such as scrapes, rubbing, dings, dents, or creases. Not considered as totally mint, near mint or factory condition. See the product listing for more details and description if there is any. Also known as slightly damaged boxes.
Score 75-95

Substandard

The substandard grade is the packaging that has sufficient flaws. The packaging is not considered for display but to be opened. See the product listing for more details and description if there is any.
Score 55-75

Damaged

Damaged packaging has flaws and damages that beyond substandard like totally torn, cut or banged open packaging. See the product listing for more details and description if there is any.
Score 35-55

Without

Products without packaging are produced by the manufacturer without packaging or due to some factors we had to get rid of the packaging. See the product listing for more details and description if there is any.
Score 0-35

Books & Prints Condition:

Near Mint

A product that for all intents and purposes has no flaws or only minor defects.

Very Fine

A product that has minor defects but is still in extremely good condition.

Fine

A product that is above average products, but may show some signs of wear from multiple readings. Many times these products have a lot of minor defects or one to two major defects, like tearing or staining.

Very Good

A product that presents itself well, but upon inspection may have some significant wear. These are products that have discolored pages or paper from age, staining, or even liquid damage, or writing.

Good

A product that has defects, but it is still complete. It has all of the pages intact but may have discoloration, staining, residue, tears, creases, and detached staples, or writing.

Fair

A product that has very little appeal to the average collector or customer, the product is complete and has all pages or the art is complete but has a higher level of damages.

Poor

A product that may be missing pages or part of the art, which affects story pages or the art or display severe damage that affects the readability of the product or the look of the art.

Defective Item (for toys and statues etc.):

An item with a manufacturer’s defect, a defect is not including minor paint variations but include damage that affects the overall state of the product, hand-painted products might have minor paint variations, companies like Funko, Hot Toys, and other companies that hand paint products do not consider these as defects, these items have passed Quality Control (QC) and have been deemed fit for retail markets across the globe. If you have a particular issue with the quality of items, please contact the Brand company or manufacturer through their website to provide that feedback.

Changes:

We may update these Products Grading guides from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

This Products Gradings page is considered as a part of our Terms and Conditions.

If you have questions and/or require more information, do not hesitate to contact us on Facebook or at wecare@khanalawam.com.